Personal

Hospital Income Claims Personal Accident Claims Critical Illness Claims

To ensure prompt processing of your claim, it is important that you submit a completed claim form with the applicable documents to:

Claims Department (CW)

Insurance Company of North America
14th Floor Export Bank Plaza,
Chino Roces Avenue Corner
Senator Gil J. Puyat Avenue,
Makati City, 1230
Philippines

Phone:
+63 (2) 849-6000
Fax:
+63 (2) 325-1669

Applicable Documents

  • Medical reports/bills/certificates/reports relevant to treatments/hospital admission. Original medical bills will be necessarily required if the claim relates to reimbursement
  • Death certificate/post mortem report/autopsy report/police report/Letter of Administration if the claim involves fatalities

Please note that we reserve our rights to request additional documents from you should the need arises.

Download Claim Forms

Accident and Sickness Proof of Loss Form

Student Accident Claim Report Form