Property Claims

Property

Ace Insurance philippines Products & Services

General Requirements

1.	Pictures of the damaged property/ies
2.	Inventory list of insured property/ies damaged with corresponding valuation of repair or replacement, liens and encumbrances, if any, and estimated value of salvage
3.	A brief written report as to the events that led to the loss, including the name of witness/es if available, location/nature of ownership of the property/ies insured and the year the building was constructed as well as the original construction cost (for building loss)
4.	Arson Investigation Report or Fire Certification (for Fire losses)
5.	PAG-ASA Report (for lightning, typhoon, and other weather disturbance losses)

Documentary Requirements

For Building Claim

1.	A Civil Engineer’s or Architects detailed estimate (obtained at the expense of the Assured) to place the building in the same state of repair as before the accident
2.	Proper allowance for age and depreciation
3.	Others, that may be allowed
4.	Appraisal Report, if any
5.	Copy of the building plan, complete with dimensions and design specifications
6.	Lease Contract or Agreement, if Assured is not the lot owner
7.	Certified True Copy of Building Permit, Transfer Certificate of Title and Declaration of Real Property
8.	Original or Copy of the Policy
9.	Item Nos. 1 – 5 of the General Requirements

For Goods and Merchandise Claims

1.	Detailed inventory of articles damaged, showing the cost price of each, extent of damage and salvage value, if any, if the risk sustained partial or water damage
2.	Proof of damage (technical report/ laboratory analysis)
3.	Inventory of the whole goods and merchandise in the building (for partial loss)
4.	Latest inventory report, for total loss, filed with BIR or any government entity, prior to the loss
5.	Movement reports/documents in between the last inventory report submitted and the date of loss (for total loss)
6.	Production and movement report, for loss in manufacturing area
7.	Certified True Copies of Income Tax Return together with the financial statement for the last 3 years
8.	Books of Accounts, Purchases and Sales Invoices and all other business records
9.	Location of the other store or warehouse and amount of insurance on stocks contained therein, if any
10.	Original or copy of the policy
11.	Item Nos. 1 – 5 of the General Requirements

For Machinery and Equipment/ F.F.F. Claims

1.	Detailed inventory of articles damaged or destroyed, showing the cost price of each and the date acquired
2.	Records, invoices, receipts, if any
3.	Building contents lay-out
4.	Original or copy of the policy
5.	Item Nos.1-5 of the General Requirements

For Spontaneous Combustion Claim

1.	Insured’s report on the circumstances of the loss
2.	Laboratory analysis of burnt product for adjustment of volume
3.	Weigh scale/ticket card indicating the volume of the burnt product
4.	Daily Inventory/Production records prior to incident
5.	Shipping/ Delivery Records
6.	Photographs of the burnt product
7.	Original or copy of the policy

For Construction/ Erection All Risks Claim

1.	Insured’s report on the circumstances of the loss
2.	Drawing plans and design specifications
3.	Building permit (for building losses)
4.	Detailed repair estimate or replacement proposal
5.	List of bid items and quantities and any additional offers made stating dimensions and standard prices
6.	Inspection reports, if possible
7.	Original and/or revised PERT/CPM
8.	Records of interrogations of parties concerned
9.	Expert’s reports on soil and ground conditions, etc.
10.	Reports written by the police
11.	Newspaper clippings on the incident, if any
12.	Original or copy of the policy

For IAR/Machinery Breakdown Claim

1.	Original or copy of the policy including warranties and clauses attached to it
2.	Insured’s report on the circumstances of the loss
3.	Pictures of the damaged property/ies
4.	Technical/Engineering Report and Analysis
5.	Detailed repair estimates
6.	Quotations, catalogs from manufacturers/suppliers
7.	Copy of Contract Order/Agreement between insured and the contractor
8.	Other documents that may be required by the adjuster

For Electronic Equipment/Business Computer Claim

1.	Original or copy of the policy
2.	Duly accomplished information in the Notice of Loss or Damage for Electronic Equipment Insurance
3.	Police Investigation Report
4.	Incident Report
5.	Photographs of the damaged equipment
6.	Detailed repair estimates
7.	Technical Report/ Analysis
8.	Records, Invoices, Receipts, if any
9.	Detailed inventory of article/s damaged or destroyed showing each cost price and the date acquired
10.	Other documents that may be required by the adjuster

For Business Interruption/Loss of Profit Claim

1.	Non-manufacturing
	a.	Profit and loss statement for fiscal year immediately preceding to the loss
	b.	Monthly sales report (at least 2 years prior to the loss)
	c.	Application for Business Interruption Insurance if any has been filed with the insurance company
2.	Manufacturing
		a.	Annual financial statement for 2 fiscal years ended prior to the loss
		i	Income Statement
		ii	Balance Sheet
	d.	Monthly/ Quarterly
		i	Operating Statement
		ii	Inventories
		iii	Production schedules
		iv	Daily/Hourly production in units or in sales value
		v	Gross Earnings Value