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To ensure prompt processing of your claim, it is important
that you submit a completed claim form with the
applicable documentation to:
Claims Department (CW)
Insurance Company of North America
14th Floor Export Bank Plaza,
Chino Roces Avenue corner|
Senator Gil J. Puyat Avenue,
Makati City, 1230,
Philippines
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Tel: |
+63 (2) 849-6000 |
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Fax: |
+63 (2) 325-1669 |
Applicable documents
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Travel
documents such as air tickets and/or boarding pass. |
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Medical
reports/bills/certificates/reports relevant to
treatments/hospital admission. Original medical
bills will be required if the claim relates to
reimbursement. |
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Original purchase receipts if the claim relates to the
loss of personal property (s). |
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Overseas police report or authority concerned if the
claim relates to the loss of personal property(s) and/or
money. |
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Written
confirmation issued by the transport service provider if
the claim relates to baggage delay/flight delay/flight
misconnection. |
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Letter
from the third party concerned if the claim relates to
legal liability. |
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Death
certificate/post mortem report/autopsy report/police
reports/Letter of Administration if the claim involves
fatalities. |
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Please note that we reserve our rights to request additional
documents from you should the need arise.
Download of Claim Form
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